Returns and Exchanges

Find information on returns and exchanges

How do returns and exchanges work at Triloop?

Unworn and unwashed clothing and accessories can be returned to us 14 days after receipt of your order for an exchange, the creation of a credit on our site or a refund . To do this, please send us an email to with:

  • Your order number
  • Last name First Name
  • Return reason

Fees and deadlines: 💸

Return costs are borne by Triloop, the brand will bear the costs of reshipping.

We promise to respond to you within 24 hours.

If you have any questions regarding the return or refund , contact us by email at