Data protection policy

Taking care of your data is taking care of you

Use of personal data collected

Your data is collected by TRILOOP.

Personal data means any information relating to an identified or identifiable natural person (data subject); is deemed to be identifiable a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more specific elements, specific to his physical identity,
physiological, genetic, psychic, economic, cultural or social.

The personal information that may be collected on the site is mainly used by the publisher for the management of relations with you, and if necessary for the processing of your contact requests.
The personal data collected is as follows:

  • Full name
  • Company name
  • Address
  • Mail address
  • Phone number
  • IP adress

Contact forms

When you use one of our forms on our website, the data entered in the form, but also your IP address are collected to help us detect unwanted comments and to allow us to respond to you. The form data is also sent by email to one or more recipients.

Cookies

Click here to change your cookie preferences

A "Cookie" or tracer is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an e-mail, installing or the use of software or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la- law ).
By browsing this site, “cookies” from the company responsible for the site concerned and/or third-party companies may be placed on your terminal.
During the first navigation on this site, an explanatory banner on the use of "cookies" will appear. Therefore, by continuing to browse and consent to the use of cookies, the client and/or prospect will be deemed informed and have accepted the use of said "cookies". The consent given will be valid for a period of thirteen (13) months . The user has the option of disabling cookies from their browser settings or using the explanatory banner.
All information collected will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service. that we offer you.
The following cookies are present on this site:

Google cookies:

  • Google analytics: allows you to measure the site's audience.
  • Google tag manager: facilitates the implementation of tags on pages and allows you to manage Google tags.
  • Google Adwords Conversion: tool for monitoring adwords advertising campaigns.
  • Google Maps: Displays personalized maps.

Other cookies

  • AXEPTIO (gdpr): analyzes and collects consent to this data protection policy.
  • Hotjar: Recording of the navigation path.

The lifetime of these cookies is thirteen months .
For more information on the use, management and deletion of "cookies", for any type of browser, we invite you to consult the following link: https://www.cnil.fr/fr/

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor were to come to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.

Use and transmission of your personal data

Storage times for your data

The Platform keeps your data for the duration necessary to provide you with its services or to provide you with assistance.
To the extent reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account. or that we no longer need to provide services to you.

If you leave a comment, the comment and its metadata are retained indefinitely. This automatically recognizes and approves subsequent comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can see, modify or delete their personal information at any time (except for their username·ice). Site managers can also view and edit this information.

If this data is not used, it is stored for a maximum period of 2 years.

The rights you have over your data

The personal data collected from users is intended to provide the services of the Platform, to improve them and to maintain a secure environment. The legal basis of the processing is the execution of the contract between the user and the Platform. More precisely,
the uses are as follows:

  • access and use of the Platform by the user;
  • management of the operation and optimization of the Platform;
  • implementation of user assistance;
  • verification, identification and authentication of data transmitted by the user;
  • personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
  • prevention and detection of fraud, malware (malicious software or malicious software) and management of security incidents;
  • management of any disputes with users;
  • sending commercial and advertising information, based on user preferences;
  • organization of the conditions of use of the Payment Services.

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.

Transmission of your personal data

Sharing of personal data with third parties Personal data may be shared with third party companies exclusively in the European Union, in the following cases:

  • when the user uses payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has entered into contracts
  • when the user publishes, in the free comment areas of the Platform, information accessible to the public;
  • when the user authorizes the website of a third party to access his data;
  • when the Platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data. staff ;
  • if required by law, the Platform may transmit data to respond to claims against the Platform and to comply with administrative and legal procedures;

Rights of access, rectification and de-referencing of your data

In application of the regulations applicable to personal data, you have the following rights:

  • The right of access: users can exercise their right of access, to know the personal data concerning them, by writing to the following email address. In this case, before the implementation of this right, the Platform may request proof of the user's identity in order to verify its accuracy.
  • The right of rectification: if the personal data held by the Platform is inaccurate, you can request that the information be updated.
  • The right to delete data: you can request the deletion of your personal data, in accordance with applicable data protection laws.
  • The right to limit processing: users can ask the Platform to limit the processing of personal data in accordance with the assumptions provided for by the GDPR.
  • The right to oppose the processing of data: users can object to their data being processed in accordance with the assumptions provided for by the GDPR.
  • The right to portability: they can claim that the Platform gives them the personal data that they provided to transmit them to a new Platform.

You can exercise this right by contacting us at the following address:
2 School Square, 83000 Toulon
By email, at: contact@triloop.fr

You can also contact our data protection officer: Valentin GARCIN, valentin@triloop.fr , who is at your disposal for any questions relating to the protection of your personal data.
All requests must be accompanied by a photocopy of a valid, signed identity document and mention the address at which the publisher can contact the applicant. The response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.
In addition, and since law n°2016-1321 of October 7, 2016, people who so wish have the possibility of organizing the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/ .
Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr . We recommend that you contact us first, the contact within the Platform, before filing a complaint with the CNIL, because we are at your entire disposal to resolve your problem.